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CYBI

Privacy Policy

How we collect, use, and protect your personal information

Last Updated: April 15, 2023

At CYBI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, smart shoes, and related services (collectively, the "Services").

By accessing or using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Data We Collect

We collect several types of information from and about users of our Services, including:

  • Personal Information: Name, email address, postal address, phone number, and other identifiers that you provide when registering or using our Services.
  • Payment Information: Credit card numbers, billing addresses, and other payment details when you make purchases through our Services.
  • Movement Data: Steps taken, distance traveled, pace, and other physical activity metrics collected by our smart shoes.
  • Location Data: Geographic location information when you use our mobile applications or smart shoes with location services enabled.
  • Device Information: Information about your device, internet connection, IP address, operating system, and browser type.
  • Usage Data: Information about how you use our Services, including pages visited, features used, and time spent on our platforms.

How We Use Your Data

We use the information we collect for various purposes, including:

  • Providing Services: To operate, maintain, and improve our Services, including processing cryptocurrency rewards based on your movement data.
  • Account Management: To create and manage your account, authenticate users, and provide customer support.
  • Communications: To communicate with you about your account, updates to our Services, and marketing information (subject to your preferences).
  • Analytics: To analyze usage patterns, troubleshoot issues, and enhance the user experience.
  • Research and Development: To develop new products, services, and features based on user behavior and feedback.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Information Sharing

We may share your information with the following categories of third parties:

  • Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Business Partners: Companies with whom we collaborate to offer joint promotions or products.
  • Blockchain Networks: When processing cryptocurrency transactions, certain information may be recorded on public blockchain networks.
  • Legal Authorities: When required by law, court order, or governmental regulation.
  • Corporate Transactions: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: We use industry-standard encryption to protect sensitive data during transmission and storage.
  • Access Controls: We restrict access to personal information to authorized employees, contractors, and service providers who need to know that information to operate, develop, or improve our Services.
  • Regular Audits: We conduct regular security assessments and audits to ensure the effectiveness of our security measures.
  • Incident Response: We have procedures in place to handle security incidents and notify affected individuals and authorities as required by law.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request correction of inaccurate or incomplete information.
  • Deletion: The right to request deletion of your personal information in certain circumstances.
  • Restriction: The right to request restriction of processing of your personal information.
  • Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Objection: The right to object to processing of your personal information in certain circumstances.
  • Withdrawal of Consent: The right to withdraw consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Services. This helps us provide you with a good experience when you browse our Services and allows us to improve our Services.

We use the following types of cookies:

  • Essential Cookies: Necessary for the operation of our Services, such as session management and security.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Services.
  • Functionality Cookies: Used to recognize you when you return to our Services and to personalize content.
  • Targeting Cookies: Record your visit to our Services, the pages you have visited, and the links you have followed to deliver more relevant advertisements.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services may become inaccessible or not function properly.

Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under this age without parental consent, we will take steps to delete that information.

If you believe we might have any information from or about a child under the applicable age of digital consent, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country.

When we transfer personal information across borders, we:

  • Ensure that appropriate safeguards are in place to protect your personal information
  • Rely on legally-provided mechanisms to lawfully transfer data across borders
  • Obtain your consent for the transfer where required by applicable law

By using our Services, you consent to the transfer of your personal information to countries outside your country of residence, subject to appropriate safeguards as required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website
  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Providing a notice through our Services or via email (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CYBI Inc.
Privacy Department
123 Tech Avenue
San Francisco, CA 94105
Email: privacy@cybi.com
Phone: +1 (555) 123-4567

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.

GDPR and CCPA Compliance

We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) to ensure the protection of your personal information. These regulations provide you with certain rights regarding your personal data, as outlined in the "Your Privacy Rights" section above.

For California residents, we provide additional rights under the CCPA, including the right to opt out of the sale of your personal information. Please note that we do not sell your personal information as defined by the CCPA.

If you have any questions about this Privacy Policy, please contact us at:

info@cybisync.com